For Member Organisations

Coordinate your centres.
Protect your data.
Report with confidence.

Sobriety Journey is built for the four-tier structure of South African rehabilitation networks. As a member organisation, you get aggregate visibility across all your centres — without ever crossing the data boundaries between them.

Where member organisations
fit in the structure.

Platform (Sobriety Journey)
Umbrella Organisation (e.g. SANCA National)
Member Organisation ← YOU ARE HERE(e.g. SANCA Eastern Gauteng)
Treatment Centre / Satellite
Therapist / Counsellor
Patient

Member organisations sit between the national umbrella and the individual treatment centres. You are responsible for the centres in your area — but you are not the data controller for their patients. Each centre controls its own patient data. You see only what is necessary for regional oversight.

Aggregate insight across
your centres — anonymised.

The member organisation view gives you the information you need to coordinate and report — without exposing individual patient records from your centres.

📊

Centre-Level Occupancy

Current bed availability and occupancy rates across all centres in your member organisation — at a glance, without accessing individual patient records.

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Aggregate Outcomes

Treatment completion rates, discharge outcomes, and aftercare engagement trends — aggregated across your centres, anonymised at the patient level.

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Aftercare Follow-Up Rates

30/60/90-day aftercare contact rates across your centres. See which centres are meeting DSD follow-up requirements and which need support.

💊

Substance Distribution

Anonymised substance type breakdown across your member organisation — the data DSD needs for Objective 1 provincial reporting.

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Funding Source Breakdown

How many patients across your centres are DSD-subsidised, medical aid, SASSA, or private — aggregated for quarterly reporting.

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Referral Completion Rates

From first contact (Grace helpline) to admission — what percentage of referrals across your centres result in confirmed admission.

Your centres' patient data
is never shared — even with you.

This is the most important thing to understand about the Sobriety Journey data architecture: patient data belongs to the admitting centre, not to the member organisation above it.

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Centre-Level Data Ownership

Each treatment centre controls its own patient records. No query from a member organisation account can ever return individual patient data from a centre. This is enforced at the database level — not a configuration that can be changed.

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Anonymised Aggregation Only

What member organisations see is always anonymised aggregate data — counts, rates, and trends. Never names, never contact details, never clinical notes. The same data you would submit to DSD.

⚖️

POPIA Basis

Under POPIA, patient data is processed under Section 11 (purpose limitation) — data belongs to the admitting centre for treatment purposes. Member organisations access only what is necessary for their accountability function under Section 8.

Everything you need to
report to SANCA National
and DSD.

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DSD Quarterly Reports

Aggregate quarterly KPI data across all your centres — beneficiary counts by province, substance type, funding source, and demographics. Ready for DSD submission.

📊

SACENDU Bi-Annual Export

Anonymised epidemiological data in SACENDU format — aggregated across your member organisation's centres for bi-annual submission.

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Outcomes Summary

Treatment completion rates, re-admission rates, and aftercare engagement — the data your national umbrella needs for network-wide reporting.

🏢

Centre Performance Overview

See how each centre in your area is performing against key indicators — occupancy, follow-up rates, and outcomes — so you can direct support where it is needed.

Ready to bring your member organisation onto the network?

Sobriety Journey supports the full four-tier structure of South African rehabilitation networks. Contact us to discuss onboarding your member organisation and its centres.

Member organisation licensing is separate from individual centre licensing. Contact us for a quote based on your network size.